Privacy Policy

We have updated the SurroundByUs.com privacy policy as of 3/25/2011.

INTRODUCTION

This Privacy Policy applies to information that users transmit to SurroundByUs.com through the SurroundByUs.com website at www.surroundbyus.com or through use of Spec or AudioMuxer Software.

SurroundByUs.com is committed to your privacy. This Privacy Policy is designed to inform you of what information we collect from you on our Sites and through Software we distribute and how we use that information.

WHAT WE COLLECT AND WHEN

Personally Identifiable Information
We collect personally identifiable information on our Sites and through our Software, including in the following ways:

·         When you register for the site or donate in support of the Software;

·         When you login to and/or use the site after logging in;

·         When you license or activate the Software during or after installation;

·         When you send email through the Site or Software;

·         When you fill out a feedback form or participate in a webcast through the Site;

·         When you are using the SurroundByUs.com Spec or AudioMuxer Software and are connected to the internet; and

·         When the Software checks for updates.

The types of personally identifiable information collected include your Internet Protocol (IP) address, username on the site, and email address. Additionally, if you donate via PayPal information such as your full name, billing and shipping addresses, email address, and additional contact and transaction-related information, as well as any additional information you choose to include in communications to us is available. When you use the SurroundByUs.com Spec or AudioMuxerSoftware, we also collect Software and Plogue Bidule version and settings information in order to improve the Software, support you when you have an issue, and to understand our user demographics. When you use the Spec or AudioMuxer Software and are connected to the internet, such information is provided to us automatically. When you post or download on the Site, or correspond with us via email or conferencing software, we may store portions of those communications.

We consider each of the above types of information to be "Personally Identifiable Information" because it is (or it is associated with) individually identifiable information about you.

 

Other Information
In the following circumstances we collect information that is not personally identifiable:

·         When you navigate the Site, use the SurroundByUs.com Spec or AudioMuxer Software when connected to the internet, we log various types of non-personally identifiable information to help manage and improve our Site, Software, services, and communications regarding our software and services, in general and for you in particular; or

·         Cookies, etc.
Like many websites we use cookies and other standard web technology to collect information for our own use.

A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie and to permit you to refuse it. In some cases refusing a cookie will hamper your navigation of our Site.

Cookies make it easier for you to use the Site and for us to offer opt in and opt out opportunities, and they enable us to follow your navigation through the Site and customize it to your interests. They allow us to remember your identity, are linked to your personally identifiable information, and are linked to your preferences so we can display content appropriate for you and your interests.

We do not use any third party tracking technologies, the information is only used to help manage our Site and deliver Software and information to you.

HOW WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION

We use your Personally Identifiable Information (and at times other information we collect) to:

·         Authenticate your visits;

·         Send you information, including software updates; or

·         Help us make you aware of and provide services and software that may be of interest to you.

We also use the information to manage and improve our Site and Software.

We may also use your Personally Identifiable Information to contact you, via email, with our newsletters, customer support materials or notices about new software and services that may become available and to customize and deliver that information to you.

LIMITED DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

We do not share, sell, rent or trade your personally identifiable information with third parties for marketing purposes. We do use Google analytics software on our site to generate statistics about visitors to the Site, such as the number of page views or times of peak traffic. See http://www.google.com/intl/en/analytics/privacyoverview.html . See the below CHOICE section for how you can opt out of Google Analytics.

We reserve the right to disclose non personally identifiable information to Plogue.com for the purpose of Software support.

We reserve the right to disclose personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

CHOICE

Use of Personally Identifiable Information Only as Necessary
You are not required to register to gain access to many areas of the Site. If you use the Software and our Site's personalized services, however, we will collect your Personally Identifiable Information as described in this Privacy Policy and use it to the extent necessary to provide software, information and services you request. If you would like to edit the personally identifiable information we have collected about you, please contact us as described below.

Reporting
Our Software is capable of collecting and sending us information use of the Software. We use such information to improve the Software and services. We call this, "Reporting". When you use our Spec or AudioMuxer Software, this information is sent to us automatically when you are connected to the internet.

Google Analytics Opt-Out

Google Analytics generates statistics about visitors to websites, such as the number of page views or times of peak traffic. If you don’t want your anonymous browser data to be collected by Google Analytics when you visit sites that use Google Analytics, you can install an opt-out in your web browser from this link: http://tools.google.com/dlpage/gaoptout

Community Forums/Testimonials
If you use our community forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

If you join one of our community forums, other users may be able to see your screen or username, in addition to any comments or submissions that you choose to post on or submit to the Site. Providing your Personally Identifiable Information in this context, as in others, is voluntary and should correlate with the degree of interaction you wish to have with other users. We recommend that you guard your anonymity and sensitive information and that you not use your real name as your screen or username to the extent that allows others to identify you.

We may also have testimonials on our Site, for which participants have given permission to show their full name.

MORE ON PRIVACY

Children's online privacy protection
SurroundByUs.com understands the importance of protecting children's privacy, especially in an online environment. The Site and the Software are not designed for or directed at children. Use of the Software is currently limited to adult environments. It is our policy not to knowingly collect or maintain information about anyone under the age of 13.

Links to third party websites
The Site contains links to third party websites. We assume no responsibility for the information practices of those websites. We encourage visitors to review each website's privacy policy before disclosing any personal information on that website.

Phishing
We do not and will not, at any time, request your Personally Identifiable Information or other information in a non-secure or unsolicited e-mail conference, or telephone communication. Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is one of our priorities. For more information about phishing, visit the Federal Trade Commission at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.pdf

Security
The security of your personal information is important to us. When you enter sensitive information to make a donation, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Access to data
Registered users may contact us with requests that we delete their Personally Identifiable Information from our systems and we will attempt to accommodate such requests. If all such information is deleted from our systems, your account may become deactivated. In any event, we may retain an archived copy of your records as required by law or for legitimate business purposes. See below for privacy contact information.

International Users
SurroundByUs.com is located in the United States of America. If you live outside of the United States, by visiting our Site or using the Software and providing us with data, you acknowledge and agree that your data may be transmitted to the United States which is outside your resident jurisdiction. Furthermore, you acknowledge and agree that such data may be stored and processed on servers located in the United States.

CHANGES TO THIS POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

The most current version of the Privacy Policy can be found at http://www.surroundbyus.com/privacy.html

CONTACT

We welcome inquiries or comments about our Privacy Policy and any queries or concerns about SurroundByUs.com by email at admin –at- surroundbyus.com  (remove spaces and replace -at- with @ in the address).

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